At Diva Spin, we prioritize a secure gaming environment. Verification is a standard procedure for all licensed online casinos, including ours, operating under Curaçao regulations. We require this process before processing your first withdrawal to ensure the safety of your funds and to comply with industry standards. You can complete verification entirely within your account dashboard.
Understanding Our Verification Process (KYC)
KYC, or Know Your Customer, is a mandatory verification process. It involves confirming your identity and address. We require these documents to prevent fraud and ensure all players are of legal age (18+/19+ depending on province). Submission is handled through your account's verification portal.
Required Documentation
To verify your account, we need three categories of documents. First, a valid Government-Issued Photo ID (Passport, Driver's Licence, or National ID Card). Second, Proof of Address (Utility Bill, Bank Statement, or Government Letter) dated within the last three months. Finally, Proof of Payment Method, such as a bank statement, card photo, or e-wallet screenshot matching your deposit method.
Document Submission Guidelines
Please ensure all submitted documents are clear, legible, and not expired. For your Photo ID, we may require both the front and back. Your Proof of Address must be recent, no older than three months. The Proof of Payment Method should clearly show it belongs to you and matches the method used for deposits.
Withdrawal Limits and Processing Times
Our general minimum withdrawal amount is €20. Withdrawal limits are set at €1,000 daily, €2,500 weekly, and €10,000 monthly, with potential increases for VIP tiers. Withdrawals via e-wallets and cryptocurrencies are typically processed within 0-24 hours, while bank transfers may take up to 7 working days. We do not charge any fees for withdrawals.
